France Travail
Nationality
France
Created on 2026-04-11 Le Meut
Updated on 2026-04-26 Charlotte Leriche
Updated on 2026-04-26 Charlotte Leriche
Data Access
Requires ID document
Yes
Access via form
Access via email
Access via postal mail
Délégué à la Protection des Données de France Travail — 1 avenue du Docteur Gley, 75987 Paris Cedex 20
Other access type
Send an email to contact-dpd@francetravail.fr with a copy of your ID, stating "right of access to personal data" in the subject line
Response time
1 month in accordance with GDPR
Comments
> France Travail (formerly Pôle Emploi) is the French public employment service. In March 2024, a social engineering cyberattack exposed the data of 36.8 million people (names, social security numbers, addresses, emails, phone numbers). On January 22, 2026, the CNIL fined France Travail €5 million for failing to ensure data security, citing weak authentication and insufficient logging. France Travail did not contest the decision. Users may exercise their rights of access, rectification, restriction and objection by contacting the DPO.
Sanctions and transfer policy
Data transfer policy
Yes
Policy excerpt
Personal data may be shared with service providers responsible for IT operations, partners bound by an agreement, and entities involved in public employment services, integration, and training. No transfers outside the EU are mentioned.
Transfer destination countries
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