Shein
Updated on 2025-12-23 CNIL Sanctions Bot
Data Access
Data export
Data Breaches
Updated on December 23, 2025
Have I Been Pwned
1SHEIN
📅 June 1, 2018
accounts
Compromised data :
Terms Changes
1Policy changes detected by Open Terms Archive
Shein specifies that the return window depends on third-party sellers
January 7, 2026Shein updated its return and refund policies to clarify that the return period varies depending on third-party sellers.
Sanctions and transfer policy
The customer data of SHEIN for EU customers is stored within the EU and largely processed within the EU.
However, like all global online retailers, in order to serve customers around the world, it is necessary for SHEIN to access data internationally.
When a customer makes a purchase from SHEIN or from a seller on the SHEIN marketplace, their order and shipping information must be provided to the warehouse so that the order can be fulfilled.
Since many SHEIN products are shipped from China, this requires the transfer of this data to China.
This type of data transfer is permitted under the GDPR (Article 49(1)(b)) as it is necessary for the performance of SHEIN's contract with the customer and is subject to appropriate safeguards.
For other internal transfers of personal data between SHEIN affiliates, SHEIN has put in place a Global Intra-Group Data Transfer Agreement that includes the relevant Standard Contractual Clauses required under the GDPR.
